Shipping policy
Shipping Policy
At NovaCure, we are committed to delivering your orders quickly and safely across India.
Order Processing
All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
Most orders are delivered within 5–6 business days depending on your location and courier availability. Delivery times may vary for remote areas.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you may receive tracking details via SMS, email, or WhatsApp so you can monitor your shipment status.
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. NovaCure is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.
Contact Us
If you have any questions regarding your shipment or delivery status, please contact our customer support team with your order ID.